Week of Jun 15 - 19, 2026
Posted Jun 19Steward grew from a doc look-up tool into a cockpit. It now reasons through judgment calls, tracks your sales numbers, and shows owners exactly what each role can see.
Shipped this week
- Sales Scorecard, live inside Steward - leads, set rate, estimates, sales, average job, close rate and job count, per person and as a company roll-up, with editable weekly goals. Built to replace the hand-made Monday / Wednesday / Friday infographics. It starts filling in automatically once the DripJobs pipeline is wired into it (this week), so if you open it now and it looks light, that is expected.
- Steward reasons through situations, not just SOPs - a judgment question that no SOP covers (a sub no-show, an upset customer, weather) gets reasoned from your decision principles and framed as judgment with who to escalate to, instead of dead-ending. When a procedure genuinely is not documented, it says so rather than inventing steps.
- New Questions tab (owners) - real "what would you do" situations you can tap through. Your answers teach Steward to handle those calls the way you two actually would - the fastest way to get what is in your heads into the system.
- "View as" for owners - switch Steward into any role's view and see exactly what that person sees. This directly answers the compensation-visibility question from before.
- Invoice Reporting added to the Workbooks tab (owners) - your Invoice Reporting sheet (157 rows) now sits next to Sales Tracking and Production Costing as clean, read-only values.
- Steward greets you by name and is aware of your role, and conversations now title and tidy themselves.
Need from you to keep momentum
- Both of you: open the Questions tab and tap through the situations - five minutes each. Every answer makes Steward sharper at the judgment calls your crew actually asks about.
- Mitchell: the 20-30 minute role brain-dump whenever you can grab a drive. That is the one thing gating your role doc, which is the Month 1 sign-off.
- Nicole: a couple of minutes on how check payments get handled. Steward flagged it is not documented yet (it said so instead of guessing), and I want to capture it from you.
Coming next week (Jun 22 - 26)
- Wire the DripJobs pipeline into the Scorecard so it tracks your numbers live.
- AI pre-screen MVP, once the rubric is signed off.
- Mitchell role doc drafted from the brain-dump - targeting the Month 1 sign-off.